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Promote reliability and productivity of information systems with my skills in project management, business analysis, computer programming, code design and development, and systems and application administration.
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Project Management and Business Analysis
- Information Technology Business Analyst II for Ingenix
- Assistant Project Manager for Objectware, Inc.
- Project Manager - Computer Productivity Initiative at ODU
- SOX compliance throughout career
Software Development
- Web applications design and development
- Object-oriented programming and design with C++, C# and Java
Electronic Data Interchange (EDI)
- HIPAA ANSI ASC X12 (270,271,276,277,837I,837P)
- Web Services Description Language (WSDL)
- EXtensible Markup Language (XML)
- HTTP GET/POST
- Web Services
- Simple Object Access Protocol (SOAP)
- PC Operating Systems
- Windows 9*-Vista, DOS, UNIX, Linux
- Server Operating Systems
- Windows Server 200* and IIS, Linux and Apache
- Software and Design Applications
- Visual Studio 200*, Team Foundation Server, Visual SourceSafe, MS Office, Adobe Creative Suite, SAP R/3, Borland C++ Builder, Tivoli Service Desk, SMS, Lucent CentreVu, Cognos Impromptu
- Databases
- RDBMS MS SQL Server 200* and Oracle
- Hardware
- Complete PC and server builds
Networking and System Troubleshooting
- Windows Server, Active Directory, DNS, Nagios
- Designed, installed, and maintained LANs
Other Essential Skills
- Critical research, analysis, and reporting
- Excellent speaking and writing skills
- People and team oriented
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Ingenix, UnitedHealthcare Services, UnitedHealth Group
- Colorado Springs, CO - 2007 to 2009
- Information Technology Business Analyst II
- Development
- Managed change control board (CCB) of new projects
- Prioritized new development requests and projects
- Implemented new EDI connections to insurance companies
- Compiled and documented EDI connectivity requirements
- Provided developers with EDI connectivity requirements
- Assisted in coordinating weekly system deployments
- Tested and signed-off new implementations for deployment
- Microsoft Project Server implementation & training
- Maintenance & Support
- Assisted customers for inbound EDI connectivity
- Tested and signed-off code fixes/updates for deployment
- Provided 2nd-level tier support for escalated incidents
- Provided updates to Service & Support and Management
- Analyzed and reported on SLA of EDI transactions
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Objectware, Inc. (Recently merged with Bridgeline Software)
- Washington, DC - 2005 to 2007
- Assistant Project Manager with the following roles:
- Project Management
- Web Development and Administration
- Sales Engineering
- Business/Technical/Functional Analysis
- Search Engine Optimization (SEO) and Internet Marketing
- Graphics Design
- Network Administration
- Office Management
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Northrop Grumman Information Technology (Legacy Newport News Shipbuilding)
- Newport News, VA - 2001 to 2004
- Parallel Co-op / Intern in the following departments:
- Application Administration
- Client Services
- Knowledge Management
- Voice Services
- Contracts & Sourcing
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B.S. in Computer Science, GPA 3.01/4.0
2004, Old Dominion University, Norfolk, VA
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